A General Manager (GM) of retail leasing is responsible for overseeing the leasing of retail space throughout a portfolio. Their responsibilities may include:
- Market research: Keeping up with local market trends, demographics, and economy
- Leasing strategy: Supporting the property’s leasing representative in implementing the owner’s leasing strategy
- Sustainability: Understanding LEED for retail properties and deploying sustainability efforts
- Financial performance: Regularly meeting with supervisors to review the financial performance of the mall, projects, operations, and management
- Paperwork: Completing all necessary paperwork and ensuring proper customer service
- Leasing contracts: Negotiating and concluding leasing contracts with clients
- Marketing reports: Managing and preparing daily, weekly, and periodic marketing and leasing reports
- Channel partners: Establishing key relationships with channel partners and associates
- Customer queries: Developing and implementing a framework for customer queries and complaints
- Market information: Developing and implementing processes to capture market information and changing customer preferences
- Market trends: Tracking key trends in the market, analyzing, and communicating their impact to the management