A retail store manager, also known as a retail manager, is responsible for the daily operations of a store. Their responsibilities include:
- Managing staff: Recruiting, training, supervising, and appraising staff
- Managing inventory: Monitoring inventory levels, ordering new items, and implementing purchasing plans
- Managing sales: Analyzing sales figures, forecasting future sales, and setting sales targets
- Managing budgets: Managing the store budget and financial records
- Managing customer relations: Dealing with customer queries and complaints
- Managing promotions: Preparing promotional materials and displays
- Managing quality: Ensuring standards for quality, customer service, and health and safety are met
- Managing efficiency: Ensuring the store runs smoothly and minimizes costs